EVO Merchant Services

EVO Merchant Services
  • Editor Rating

  • Rated 2.5 stars
  • OK

  • EVO Merchant Services
  • Reviewed by:
  • Published on:
  • Last modified: August 18, 2015
  • Disclaimer

Review Summary:

Be on the lookout for a 3 year contract, with cancellation fees ranging from $250 to $325.

EVO Merchant Services
  • EVO Merchant Services
  • Rating: 2.5
  • Reviewed by:
  • Published on: February 25, 2015
  • Last modified: August 18, 2015

Review Summary:

Be on the lookout for a 3 year contract, with cancellation fees ranging from $250 to $325.

View our Top Ranked Processor

EVO merchant services is a fairly large processor in the credit card processing industry. They have been in business since 1990, and something must be said for their longevity and prominence in the industry.

They are based out of Long Island New York, and have experience writing merchant account for businesses or all types. One of the more disappointing aspects of evaluating merchant service providers is when we come across a company for whom the negative comments and complaints far outweigh the positive ones.

EVO Merchant Services is one such company as we were surprised to find so many customers and even more surprising former employees who have taken to online forums and reporting to complain of deceptive sales practices. Making matters more difficult for EVO is a lack of their own testimonial section, leaving us without the ability to contact and hear from any current customers who are doing well with the service. In addition we have heard from some merchants who claimed that despite being told that no contract or cancellation fee existed, EVO does employ a 3 year contract, with cancellation fees ranging from $250 to $325. Something to consider during your evaluation is to question whether or not they have either one of these, if the rep says they do not, you may be dealing with an individual that is more interested in getting you to sign on the dotted line, instead of working to set your business up with the best merchant account possible.

Before You Sign A Contract!

We recommend that all merchants speak with at least 2 processors before signing their contract. Why?…

First – You should feel comfortable with the sales representative, if you’re feeling pressure on the call or feel as though you are not a focus, it’s unlikely your experience will improve after signing your contract!

Second – Be wary of introductory rates (specifically qualified rates) in the initial pitch – each business is unique and the rates/fees that will actually save your business the most, are only available once the sales representative has learned about your business.

We currently have Cayan listed as our top ranked merchant service provider. However if they do not fit your needs, you can look through our full list of processors and find the one that is right for your business here.

About author

SMB Reviews
SMB Reviews 473 posts

SMBReviews is committed to providing small and mid-sized business owners with the information and resources they need to select the best service or product for their company.

Editor review

Costs
2.5/5
Sales
2/5
Customer Service
3/5
Ratings
2.25/5

2.44

Fair
2.44
Summary

Be on the lookout for a 3 year contract, with cancellation fees ranging from $250 to $325.

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