How to Set Up a Business Phone System

Business phone systems are easy to setup and are necessary to improve the efficiency and professionalism of a business. Business telephone systems often consist of numerous interconnected phones used for internal communications and external communications. The number of connections will depend upon the number of employees in the office.

What to Expect from a Business Phone System?

Business owners will have one phone number with multiple lines linked to one phone number. With this system, the caller may dial a single number, and the attendant will transfer the caller to the appropriate employee within the system. Cell phones may also be tied to a business system. Business owners will have access to features such as call transfer, call forwarding and call holding. These features, coupled with advanced routing features, increase the efficiency of the business.

How to Set Up a Business Phone System

1. Consider the Cost of a Business Phone System. Business phone systems can be set up for a low as $10 per month with voice over Internet protocol (VoIP). These business systems are affordable despite what some business owners may think. Before selecting a business phone system, evaluate the current usage of your business. Once determined, select the monthly plan the company needs to operate effectively. Research can help clients negotiate a low cost for a monthly plan.

Traditional phone services such as AT&T or Verizon are often more costly than VoIP services. Start ups often do not have the capital to set up this type of service initially. Experts recommend VoIP services for an affordable and reliable system. A typical VoIP service may incur a monthly charge of $40 per user for three users or less. As the number of users increase, the price decreases. For instance, 20 or more users may cost $25 per user each month. Some services are more and some are less. Perform some research to find the most affordable service.

2. Determine the Number of Lines and Extensions Required. The number of employees in a business will provide a gauge for the number of extensions required in a business. The extensions may connect to any mobile device or land line in the office. Existing phone lines may be adequate to accommodate the needs of the office.

3. Determine the Type of Business Phone System Required to Meet Your Company’s Needs. There are two types of business phone systems most businesses select. Most businesses prefer the VoIP system. Both the business VoIP system and the virtual PBX system will require an Internet connection. A convenient online interface may be used to manage a virtual PBX call routing system. The business VoIP system will only use the Internet connection to make phone calls.

If your business does not already have the hardware required for a business phone system, select a package that includes hardware, call routing software and extensions. The business phone number should also be included. Business VoIP phone systems are often ready for operation directly out of the box. This is convenient for small businesses with restrictive budgets.

Virtual PBX may be connected directly to an existing Internet connection. These systems are typically operational immediately. The preconfigured phones will be mailed to the business site by the company of choice. Other than the Internet connection and the phones, no additional hardware is required.

Many VoIP services will allow clients to try the service for 30 days. Most of these businesses do not require long term contracts. Business owners, who are not satisfied, may cancel their service at any time. Select a company with minimal interruptions. Interruptions are the most common complaints from VoIP users.


Consider VoIP for your small business. The service is flexible, scalable and affordable. Most small business owners appreciate VoIP solutions to facilitate communication. Locate your favorite VoIP provider and set up your service today.

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SMBReviews is committed to providing small and mid-sized business owners with the information and resources they need to select the best service or product for their company.

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