Response to Letter Regarding Damaged Goods

Dear

Your letter of [date] in which you described the
condition of the

  • you ordered from us has been
    brought to my attention. We are very sorry that this
    merchandise was damaged in transit.

    Please return the damaged goods to us by placing the
    original carton inside a slightly larger box and attaching
    a copy of your letter to us on the outside of the package.
    Upon receipt of the merchandise, we will immediately send
    you a replacement and a check to reimburse you for the
    extra shipping expense.

    I am sorry for this inconvenience, but this procedure must
    be followed for insurance purposes.

    Thank you for your understanding and patience.

     

    About author

    SMB Reviews
    SMB Reviews 473 posts

    SMBReviews is committed to providing small and mid-sized business owners with the information and resources they need to select the best service or product for their company.

    You might also like

    Business Forms

    Acknowledgment and Acceptance of Order

    ACKNOWLEDGEMENT AND ACCEPTANCE OF ORDER Date: _   To: _ [Customer]     We are in receipt of your order as contained in the attached purchase order form. We confirm acceptance

    Business Forms

    Agreement to Extend Debt Payment

    AGREEMENT TO EXTEND DEBT PAYMENT   FOR VALUE RECEIVED, the undersigned, _ [Creditor] and _ [Company], hereby acknowledge and agree that: 1. The Company presently owes the Creditor the sum of

    Business Forms

    New Client

    Dear Thank you for opening an account with our company. As one of the leaders in this industry, we can assure you that our products and our services will not

    0 Comments

    No Comments Yet!

    You can be first to comment this post!